Appendix B – Pilot outputs

Table 1- Pilot Outputs
Metric Get Go Dundee Go-Hi Tactran ENABLE GoSEStran St Andrews MaaSterplan
App Developer/Key Partner Urban Foresight, developed by Ember Technologies Fleetondemand Fuse Mobility, developed by Ember Technologies Fuse Mobility, based on the same platform as Tactran ENABLE. No specific app, uses GoSEStran app
App Functions Five main pages covering a map with nearby transport services, journey planning based on Traveline data, and events pages displaying offers and directions. Mobile and desktop-based apps, base product is Mobilleo software and uses existing API feeds and Flashpass to enable ticketing. Three separate apps/websites designed for Dundee and Angus College, LLTNP Authority, and NHS Tayside. Multi-modal journey planning, information on transport hubs, EV charging and Park & Ride sites, account creation, explore trials and points of interest Addition of new modes in St Andrews including walking routes.
Level of Integration Journey Planning Journey Planning, Real-time information, accounts-based booking and payment Journey Planning, Booking and Payment (for rail and taxi through existing aggregators) Journey Planning, Real Time Information, Booking and Payment (for rail and taxi through existing aggregators) Journey Planning, Real Time Information, Booking and Payment (for rail and taxi through existing aggregators)
Modes Public Bus, Taxi, Car Hire, Bike Hire, Cycling, Walking, Train Public Bus, DRT, Taxi, Car Hire, Bike Hire, Cycling, Walking, Train, Ferry, Airplane Public Bus, DRT, Taxi, Community Transport, Cycling, Walking, Train Public Bus, DRT, Taxi, Community Transport, Cycling, Walking, Train Public Bus, Taxi, Car Hire, Walking, Train
App Launch September 2021 June 2021 (new modes added through 2022-24) August/September 2021 August 2022 September 2023
Marketing Methods Email at event booking confirmation, social media, local radio, posters at areas of interest. Hyperlocal campaigns linked to specific transport developments (Inverness Airport Rail Station opening) Through service leads via appointment letters (NHS), staff bulletins, social media posts, National Park website. Partnered with East Lothian Council and Queen Margaret University to help promote app. Also printed advertisements, posters at bus stops and leaflet drops. Various channels including through university matriculation, freshers' fair event, podcast audio advertisements.