Appendix C – Evidence of uptake
| Metric | Get Go Dundee | Go-Hi | Tactran ENABLE | GoSEStran | St Andrews MaaSterplan |
|---|---|---|---|---|---|
| Number of Downloads or User Sessions | 1,523 downloads (26 months after app launch) | 5,000 downloads (24 months after app launch) |
D&A College: 1,303 user sessions LLTNPA: 10,996 user sessions NHS: 2,342 user sessions |
3,400 total new user sessions (14 months after app launch) | 1,700 downloads (attributed to St Andrews Marketing over a 5-month period) |
| Number of Registered Accounts or Returning Users | 324 accounts created | 3,553 registrations |
D&A College: 486 returning users (65 registered accounts) LLTNPA: 3,103 returning users (278 registered accounts NHS: 278 returning users |
306 registered accounts | No evidence from final report |
| Number of Journeys Planned or Booked | 1,505 | 450 bookings made using Go-Hi directly |
D&A College: 2,25 LLTNPA: 11,025 NHS: 1,945 |
3,653 | Unknown |
| User Demographics | A range of user characteristics such as commuters, families and football fans. | Unknown | Though data was gathered across users of three different platforms, all user surveys showed the same trend. Users tend to be younger and more likely to have a disability, and less likely to have access to a car than non-users. | Less likely to have access to a car and more likely to be disabled than general population. | Unknown |
| User Locations / Origin-Destinations | Unknown | Majority live within Hitrans region |
D&A College: 31% of journeys involved a trip to/from a college campus LLTNPA: majority of origins central belt of Scotland NHS: 49% of journeys planned to Ninewells Hospital |
Most journeys planned from Haddington | Unknown |